Most answers are below, if after reading you still have a question, e-mail the address at the bottom for a personal reply within 48-hours

Q: How much is shipping to my state/country?
A: Shipping is as quoted on the auction (in green) - by airmail to anywhere in the world.

Q: Can you combine shipping on multiple wins?
A: Sure! Click the ClickOut link on any of your winner letters and it should calculate this automatically. (We add the most expensive shipping + usually just $2 each extra win.)

Q: Some auctions I’m bidding on haven’t closed yet – can I still combine shipping?
A: No problem! Wait until all closed and mail the numbers to the below address. We’ll get back with your total. (The ClickOut can only add wins that have closed within a short time.)

Q: Where do I send my check to?
A: All mailing address are on your winner letter and the bottom of this letter. (Paypal, US & UK checks, money orders & postal orders, Western Union, Visa or MasterCard welcome.

Q: Do you have a secure sit to take credit card?
A: Sure, just click the CheckOut link.

Q: Some of my wins are in different currencies, is this a problem?
A: On mixed currency or mixed handle wins, the ClickOut can’t add. E-mail all auction numbers to the below address, and we’ll reply with combined total.

Q: I paid you a few weeks ago, where is my win?
A: We mail within a few days of receiving payment and it usually takes about 12 days to reach you. However, because of occasional delays by customs or the post office, we can’t write off lost until after 30 days. If this is the case, mail payment details to the below address.  Allow up to a week extra for public holidays or payments without mailing address.

Q: How old is this item?
A: Although most products are brought in a Guangzhou antique market, few are very old. Genuine Qing Dynasty Chinese items, like snuff bottle or slippers, start from US$1,500 !

Q: Can I buy from you wholesale?
A: Sure! Just click the wholesale link at http://www.MrBead.com  for beads,  http://www.onlineoriental.com  for oriental or mail anything to wholesale@onlineoriental.com

See all our auctions or to combine store purchases with auction wins click: http://www.auctionworks.com/store/default.asp?sfo=onlineoriental

Our store of over 800 unusual orientals: http://www.onlineoriental.com

New Bead Store at: www.MrBead.com

If you still have a question or prefer a personal reply mail: auctions@onlineoriental.com

Letters will be answered as quickly as possible – please quote auction number and/or date and method of payment

Mailing address for US customers. Please make out to Nigel Mckay and airmail to:
Nigel Mckay
PO Box 233
Fanling Post Office
NT
Hong Kong

Mailing address for customers in Britain. Make out to Nigel Mckay and mail to:
Nigel Mckay
1 The Firs
Off Wigmore Lane
Luton
LU2 8AA
UK

All Paypal payments to nigel@onlineoriental.com

If you still have a question or prefer a personal reply mail: auctions@onlineoriental.com